Bharat Anand

Bharat Anand is a Professor in the Strategy Unit at Harvard Business School, where he currently teachesand heads the first year Strategy course, and co-chairs the school’s executive education program on media strategies.He received an AB in Economics, magna cum laude, from Harvard University, and his PhD in Economics from Princeton University.At Princeton, he was nominated to the Princeton Society of Fellows.

Tom DeLong

Thomas J. DeLong is the Philip J. Stomberg Professor of Management Practice in the Organizational Behaviorarea at the Harvard Business School. Before joining the Harvard Faculty, DeLong was Chief Development Officer and ManagingDirector of Morgan Stanley Group, Inc., where he was responsible for the firm’s human capital and focused on issues oforganizational strategy and organizational change.

Anita Elberse

​Mihir A. Desai is the Mizuho Financial Group Professor of Finance at Harvard Business School and a Professorof Law at Harvard Law School. He received his Ph.D. in political economy from Harvard University; his MBA as a BakerScholar from Harvard Business School; and a bachelor’s degree in history and economics from Brown University. In1994, he was a Fulbright Scholar to India.

Tom Eisenman

Thomas R. Eisenmann is the Howard H. Stevenson Professor of Business Administration in the EntrepreneurialManagement Unit at the Harvard Business School. He studies lean startups and management challenges in platform-basedbusinesses that exploit network effects. Professor Eisenmann is Chair of Harvard’s MBA Elective Curriculum. He teachesLaunching Technology Ventures in the MBA Elective Curriculum, is course head of The Entrepreneurial Manager in the MBARequired Curriculum, and faculty co-leader of the Harvard Innovation Lab-sponsored Silicon Valley Immersion Program.

Anita Elberse
Anita Elberse is an Associate Professor of Business Administration in the Marketing unit at Harvard BusinessSchool. Prior to joining Harvard Business School, professor Elberse was a Visiting Fellow and Lecturer at The WhartonSchool, University of Pennsylvania. She holds a PhD from London Business School, an MA in Communication from the AnnenbergSchool for Communication, University of Southern California, and an MA in Communication Science from the University ofAmsterdam (cum laude). A native of The Netherlands, she has been awarded a Netherland-America Foundation / FulbrightFellowship.
Anita Elberse
​Frances Frei is a Professor in the Technology and Operations Management Unit at Harvard Business Schooland the Senior Associate Dean, Director of Faculty Planning and Recruiting.  She is the best-selling author of UncommonService: How to Win by Putting Customers at the Core of Your Business (Harvard Business Review Press). Her research examineshow organizations can build service models that reliably deliver excellence. Her work has been published in top-tierjournals such as Management Science and Harvard Business Review.
Rajiv Lal
Rajiv Lal is the Stanley Roth, Sr. Professor of Retailing at Harvard Business School where he currentlyserves as the Faculty chair for the General Management Program. He has also been responsible for the retailing curriculumand has served as the course head for Marketing, required study in the first year of the MBA program. Professor Lal alsoteaches in several Executive Education programs, and co-chairs the program on Building and Leading a Customer CentricOrganization
Anita Elberse
​Felix Oberholzer-Gee is the Andreas Andresen Professor of Business Administration in the Strategy Unitat Harvard Business School. A member of the faculty since 2003, Professor Oberholzer-Gee received his Masters degree,summa cum laude, and his Ph.D. in Economics from the University of Zurich. He currently teaches competitive strategyin executive education programs such as the Program for Leadership Development, the Senior Executive Program for China,and in a program for media executives titled Effective Strategies for Media Companies.