Recorded Thursday, January 21, 2021

White Papers

Flawless connectivity is at the heart of every smart home – from delivering 4K video streaming to tablets and TVs, to driving the laptops and smartphones of the work-from-home era.

Many Service Providers have already taken the crucial step to build a new bundle of services around broadband, to offer an expanded set of personalized in-home experiences to their subscribers.

Explore how to build a sustainable go-to-market strategy by addressing common challenges and meeting changing consumer needs in the smart home. Crucially, you’ll learn how a data- and experience-driven model can drive huge operational benefits throughout your business including:

  • Cutting subscriber churn by up to 30%*
  • Boosting ARPU by up to $15*
  • Increasing NPS scores by up to 60 points*

*Source: TCO Study, Plume, 2020.

This webcast is a must-attend event for marketers, product managers, and consumer experience executives who want to explore new ways of driving ARPU and subscriber growth.

Presenters

Michael Philpott

Omdia

Michael Philpott

Research Director, Service Provider – Consumer

Omdia

Tyson Marian

Plume

Tyson Marian

Chief Commercial Officer

Plume