Successful companies excel when consumers are positioned at the center of all business decision-making.
Key Take-Aways
- Choose to communicate in ways that can be heard by anyone, anywhere, anytime
- Make the message for Main Street and not just for Wall Street
- Address consumers’ wireless pain points to drive value back to the cable business in the form of improved quality, reduced churn, broadband-oriented growth
- Connected choices are pervasive, making the economics of the connectedness model completely different from those of the hub and spoke model
- A customer values your product more when s/he has the complementary product than when s/he has your product alone
- Digital success is not content and product, but customers and connections
Featuring:
Photo Gallery
Schedule
| 8:30 – 9:00 a.m. | Networking breakfast |
| 9:00 – 10:00 a.m. | Dex Torricke-Barton, Former Communications Executive for Google, Facebook, and SpaceX |
| 10:00 – 10:30 a.m. | Greg Butz, President, Comcast Mobile |
| 10:30 – 10:35 a.m. | Innovation Showcase |
| 10:35 – 11:00 a.m. | Refreshment Break |
| 11:00 – 11:10 a.m. | Innovation Showcase |
| 11:10 a.m. -12:30 p.m. | Keynote and Interactive Discussion with Bharat Anand, Henry R. Byers Professor of Business Administration, Harvard Business School |
| 12:30 – 1:30 p.m. | Networking lunch |
The CTAM Advanced Video Council and Insights + Analytics Council business meetings are co-located with CTAM Think.

Convene Cira Centre, formerly The Hub
2929 Arch Street #200
Philadelphia, PA
directly above 30th Street Station/Amtrak
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