CTAM is driving double-digit customer growth and establishing cable as a national, reliable telecommunications partner.

CTAM Smart Home, Office and Cities Resource

Tap into the home-base revolution to discover how the industry is supporting the next phase of connected home development with the CTAM resource Smart Home, Office and Cities.


  • Generate local and national business leads for service providers through digital partnerships and via CTAM’s BusinessServicesConnect.com portal.
  • Magnify cable’s exclusive advantages to Smart City developers by defining business solutions and tech capabilities.
  • Create best-in-class indirect and partner programs through unified messaging and collective management of MSO and partner events.
  • Drive customer growth by establishing best practices for exceptional consumer experiences for SMB, Mid-market and Enterprise customers.
View All 2021 CTAM Priorities


An instant-locator tool for businesses to find business Internet, phone, TV and networking solution cable providers throughout the U.S. and create valuable business leads to participating MSOs.

Visit BusinessServicesConnect.com

Smart Cities

Discover the latest tech and innovation related to Smart offices and cities from the 2021 Consumer Electronics Show including building management, city management, building air cleaning, firemen AR technology and crop management platforms.

View Smart Cities CES Report
View Full CES Report

Learn about the latest advances in Smart Cities technology from CTAM’s Business Services Council 2021 Kickoff meeting session, The Latest in Smart Cities: Case Examples & Executive Panel

The Impact of COVID on B2B

As the business cycle and B2B technology, logistical and delivery needs continue to progress during COVID, innovative opportunities to convert new commercial subscribers for cable marketers emerge at each business stage. Discover through these resources, proven responses to create stronger preparedness plans and strategies for your business services customers, as well as insights on the market landscape going forward.

White Paper: Meeting Connectivity Needs, Both in the Office and at Home
View White Paper

Uncover how cable can meet the technology and bandwidth needs to support the new at home workforce with solutions for connectivity, distance learning efforts and special business-grade Internet for home workers.

Research: How COVID-19 Has Transformed Businesses Forever (McKinsey & Company)
View Study Findings

Discover first-hand from business executives how COVID-19 has pushed companies over the technology tipping point and the recognized importance of future digital strategies to prepare their companies for the new business and economic environment.

CTAM Resource Center: COVID’s Impact on Connectivity in the Workplace
View Resource

This curated compilation of insights provides business owners, executives and employees’ attitudes and perceptions towards our industry to help inform and influence evolving market strategies.

COVID-Related Business Services Webcast Presentations

Webcast Recording: The Lifecycle of a New Business

DataPartners | November 2020

From an industry analyst perspective, uncover opportunities for cable marketers at each stage of the formation of a new business to convert new commercial subscribers by reviewing the impact of COIVD-19 on the number of new businesses being formed and the overall landscape moving forward.

Webcast Recording: Navigating the Pandemic Waters

MSO Executive Leadership Panel | November 2020

Top MSO business leaders share how they navigate the delicate waters of the changing business customer in the SMB and enterprise space, discovering new businesses and needs formed because of the pandemic.

Webcast Recording: What Does the Next Normal Look Like in a Commercial Services Environment?

e.Republic | May 2020

As the pandemic begins to become the norm, find out the impact this is having in the commercial services marketplace for verticals including government and education, as well as the impact on technology needs, concerns and spending.

The SMB Marketplace

Through the sharing of business challenges and practices, ideas and learnings, solutions are created to help small businesses across the country address their business services challenges and provided effective technology solutions.

Webcast Recording: Small Business Trends

Equifax | November 2020

The latest updates on SMB economy during this COVID crisis including some of the nuances of SMB delinquencies by geographic location, regional performance bench-marking and future predictions by industry.

Watch Video
MSO Executive Leadership Panel on the SMB Landscape

EOY Meeting | November 2020

Top MSO business leaders share how they navigate the delicate waters of the changing business customer in the SMB and enterprise space, discovering new businesses and needs formed because of the pandemic.

Watch Video
Business Services Connect: Lead Generation Portal

A business portal creating quality leads for new commercial service accounts particularly among the SMB marketplace.

  • Delivering 18k leads (local + national businesses) to providers at an average cost of $18 per
  • Digital marketing program delivered 2.4k leads at an average CPL of $76, thru social (Facebook) and SEM
View Portal

Multi-Cultural Businesses

As business from all backgrounds and ethnicities continue to expand across the marketplace, cable continues to help their mission for growth through customized business services, technologies and support communicated specialized, relevant and useful content targeting these multicultural audiences.

Hispanic Businesses: $600 Billion and Rising

More than 4 million U.S. Hispanic businesses are outpacing the broader market in terms of business creation, job contributions and revenue growth. Discover how cable’s helping their mission for growth.

English | Spanish

BusinessServicesConnect.com Español

Delivering Hispanic business leads and communicating cable’s commercial services to benefit their business needs with solutions across the United States.

In the News

Charter Commits $1 Million to 2021 Spectrum Digital Education Program (Next TV/Multichannel News)

Charter Communications said it has committed $1 million to the 2021 Spectrum Digital Education grant program, supporting nonprofit organizations that educate community members on the benefits of broadband.

Charter’s Spectrum Loan Fund Invests $1 Million in North Carolina Small Business Development (Next TV/Multichannel News)

Charter Communications said its Spectrum Community Investment Loan Fund will invest $1 million in a North Carolina non-profit that helps small businesses in the state.

Most Senate Dems Ask FCC to Allow Remote E-Rate Funds (Next TV/Multichannel News)

Many Senate Democrats urged the Federal Communications Commission to let E-rate broadband subsidies be used for remote learning. The group of 37 lawmakers cited President Joe Biden’s order “to increase connectivity options for students lacking reliable home broadband.”

Sparklight Ignites Optimal Service for Businesses (FierceTelecom)

Sparklight Business has rolled out optical wavelength connectivity for medium- and large-sized companies in the 21 states where it has markets. The service is based on fiber and supports speeds between 10 and 100 gigabits per second.

Comcast Business Taps Cisco Meraki for Remote Workers (Telecompetitor)

Comcast Business has added Cisco Meraki to its Teleworker VPN platform, giving enterprises a central connection hub for remote workers. Companies can provide the cloud-native service at their offices or host it in Secure Gateway Service locations that Comcast manages.

Charter Invests in CTI, Takes Aim at Federal Government Market (Light Reading)

Spectrum Enterprise, the big business services unit of Charter Communications, is entering the federal government services market in a big way through a partnership and equity investment in Core Technologies (CTI).