John Hays has been a strong supporter of the CTAM Sales Group over the years. He has been a role model for his peers in the group, by proactively sharing best practices, providing thought-provoking ideas and leading valuable discussion. He even finds ways to embark on time-consuming, but valuable projects that benefit our industry. This year, John led the Retail Sales topic group, and helped the group pivot upon the onset of COVID-19, to focus on broader sales strategy discussion. John is a terrific partner to CTAM, and we feel fortunate to have his contribution for the entire industry.
John Hays is the Vice President of Sales Channel Strategy & Performance for Cox Communications. John is responsible for the overall sales channel strategy—ensuring appropriate focus and rigor in planning process for channel mix, customer preference, and customer segment buying behaviors He directly manages multiple functional areas within the sales organization – Channel Strategy for Call Centers, Retail & Direct Sales, Channel Planning, Go to Market Strategy, and Compensation, Incentives & Performance Management Design.